Sipura Technology Sipura SPA-841 Manuel d'utilisateur

Sipura SPA-841Residential Telephone User Guide620-05600270Software Release 5.6

vii…from the email program on your PC... 88Using Controls While Playing Messages...

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 89620-05600270Rewind/Fast ForwardWhile listening to a message follow these ste

90 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-05600270• Press 3 to review (your message is played back to you)• Press

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 91620-056002705. Enter your new password again. A prompt will tell you if you

92 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-05600270• Press 2 to restore the default custom operator, see step 7.• P

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 93620-05600270Forwarding a Message to Another MailboxTo forward a voice mail m

94 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-05600270• Press 9 to mark urgent and reply.• Press * to cancel the reply

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 95620-05600270Recording Personalized Mailbox GreetingsTo record a personalized

96 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-05600270• Basic numeric pages accept only keypad phone digits (1-0, * an

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 97620-05600270customer partition is named “Everyone”, includes all mailboxes w

98 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-056002704. Press 2 to edit a group.5. Enter the number of the group to b

viii7 Set Up Outlook for TAPIUsing TAPI to Call from Outlook ... 101Installing the TAPI Support Software.

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 99620-056002701. After the prompt, enter the extension number of the member yo

100 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-056002707. Press # to finish the delete or press * to cancel the delete

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 101620-05600270Chapter 7Set Up Outlook for TAPIThis chapter explains how you can set up an

102 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-056002704. Click Call Contact on the menu (circled in the previous screen) to open

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 103620-056002707. If the person you called answers, carry-on the conversation in the usual

104 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-056002706. Choose where to save the TAPI.EXE file and click Save. This example save

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 105620-056002708. Depending on the PC’s operating system and security settings, a security

106 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-0560027010. Click Next to start the installation.11. The Installing dialog box show

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 107620-0560027012. When the dialog box appears while the Installing dialog box continues t

108 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-0560027014. Click OK in the dialog box.15. Click Finish in the Installation Complet

Sipura SPA-841 Telephone User Guide Your Sipura SPA-841 Telephone 1620-05600270Chapter 1Your Sipura SPA-841 TelephoneIntroductionThis guide describes

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 109620-056002704. In the Edit Location dialog box, click the General tab (if not selected)

110 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-056002705. Click Apply.

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 111620-056002706. Click the Area Code Rules tab and do one of the following:• Click New to

112 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-05600270EXAMPLE: Residents in the Dallas area have three area codes (shown in the E

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 113620-0560027011. If you completed the T6000 setup as part of the TAPI install from Web P

114 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-0560027014. When the Tekelec dialog box appears, do the following:a. Enter the IP a

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 115620-05600270Windows is now configured to allow users to make calls from their contacts,

116 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-056002704. Click Call Contact on the menu (circled in the previous screen) to open

Sipura SPA-841 Telephone User Guide Set Up Outlook for TAPI 117620-056002708. You may call this contact or close the New Call dialog box.Outlook (or y

118 Set Up Outlook for TAPI Sipura SPA-841 Telephone User Guide620-05600270

2 Your Sipura SPA-841 Telephone Sipura SPA-841 Telephone User Guide620-05600270Figure 1: Sipura SPA-841 Ip TelephoneSipura SPA-841 Features Table Fou

Index I-1• • • • • •IndexAAbbreviated Dial 13Abbreviated Dial CodeCreate 13Delete 14Modify 14Use 14Verify 15Accessing Voice MailFrom any other interna

I-2 IndexSet Forward 19Call Forward (Busy) 20Disable 21Enable 20Call Forward (No Answer) 21Disable 23Enable 22Call Forward (Out of Service) 23Disable

Index I-3Listing GroupsDefault Menu 62Option A Menu 81Option B Menu 100ModifyingDefault Menu 60Option A Menu 79Option B Menu 97Play NameDefault Menu 6

I-4 IndexMManaging Distribution GroupsAvailable OptionsDefault Menu 59Option A Menu 78Option B Menu 96Default Menu 59Option A Menu 78Option B Menu 96M

Index I-5Option A Menu 80Option B Menu 99Priority Call 29Add Members 30Delete Members 31Disable 30Enable 30List Members 30Priority Ring 28Privacy Guar

I-6 IndexCall Forward (Out of Service) 23Call Return 24Call Trace 25Caller ID Block 26Delete Priority Call Members 31Enable/Disable Priority Call 30Li

Index I-7Enable 38Enter Forward Number 38Identify Forwarding Destination Number 39List Forwarded Numbers 39Speed Dial 41Deleting a Number 42Identify A

I-8 IndexOption A Menu 74Option B Menu 93IntroductionDefault Menu 45Option A Menu 63Option B Menu 83Listening to Your GreetingsDefault Menu 57Option A

Sipura SPA-841 Telephone User Guide Your Sipura SPA-841 Telephone 3620-05600270Moving Your TelephoneBefore moving your telephone, you should check wit

4 Your Sipura SPA-841 Telephone Sipura SPA-841 Telephone User Guide620-05600270

Sipura SPA-841 Telephone User Guide Basic Phone Features 5620-05600270Chapter 2Basic Phone FeaturesAdjusting the Volume1. Activate the handset, headse

6 Basic Phone Features Sipura SPA-841 Telephone User Guide620-05600270Hanging UpTo hang-up the phone, use one of these options:• Replace the handset i

Sipura SPA-841 Telephone User Guide Basic Phone Features 7620-05600270Managing Missed CallsThe Sipura phone will display the number of missed calls.

8 Basic Phone Features Sipura SPA-841 Telephone User Guide620-05600270PreferencesThere are many Preference settings that can be configured on your Sip

iTekelec, Inc.3001 E. President George Bush Highway, Suite 150Richardson, TX 75082 © 2000-2003 Tekelec, Inc. All rights reserved.Tekelec has used its

Sipura SPA-841 Telephone User Guide Basic Phone Features 9620-056002702. Use the scroll down arrow key to highlight option number 4, Ring Tone (or pre

10 Basic Phone Features Sipura SPA-841 Telephone User Guide620-05600270• With the handset on-hook, press the dir soft key or • press the “ ” button an

Sipura SPA-841 Telephone User Guide Basic Phone Features 11620-05600270Speakerphone TroubleshootingProblem SolutionYou can’t hear callers on the speak

12 Basic Phone Features Sipura SPA-841 Telephone User Guide620-05600270

Sipura SPA-841 Telephone User Guide System Telephone Features 13620-05600270Chapter 3System Telephone FeaturesThis chapter contains an alphabetical su

14 System Telephone Features Sipura SPA-841 Telephone User Guide620-056002705. Dial the phone number you want to assign to this Abbreviated Dial code,

Sipura SPA-841 Telephone User Guide System Telephone Features 15620-056002703. Press 1 to program (set) the Abbreviated Dial code (00-99).4. Press the

16 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270To use this feature (*60), you create a list of telephone numbers (interna

Sipura SPA-841 Telephone User Guide System Telephone Features 17620-05600270Adding Numbers to Call Block List1. Press *60 or *80 on the telephone keyp

18 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270• Press 1 if you know the number to delete;(see Step 4)• Press 2 for a lis

ii

Sipura SPA-841 Telephone User Guide System Telephone Features 19620-05600270If your phone does not have an indicator showing that the phone is forward

20 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270• Call is answered by a person: Explain your call, have them hang up, and

Sipura SPA-841 Telephone User Guide System Telephone Features 21620-056002702. Enter the number to which you want to forward your calls when the line

22 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270Calls forwarded to an external number (7- or 10-digits) that are unanswere

Sipura SPA-841 Telephone User Guide System Telephone Features 23620-05600270• Call is not answered: Prompt explains call not connected and asks you to

24 System Telephone Features Sipura SPA-841 Telephone User Guide620-056002702. Enter the number to which you want to forward your calls when your phon

Sipura SPA-841 Telephone User Guide System Telephone Features 25620-056002704. A voice prompt will repeat the last incoming number. You may press 1 to

26 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270Switching Between Held CallsTo switch between calls, press the red blinkin

Sipura SPA-841 Telephone User Guide System Telephone Features 27620-056002701. Press *67 on the telephone keypad.2. Press the dial soft key or lift th

28 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270• External (Outside) Dial Tone – A continuous, lower-pitched toneThere are

iTable of Contents1 Your Sipura SPA-841 TelephoneIntroduction ... 1

Sipura SPA-841 Telephone User Guide System Telephone Features 29620-05600270On-hook DialingYou can dial a number while the handset is on-hook by doing

30 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270The display area on your telephone will show the options for each menu lev

Sipura SPA-841 Telephone User Guide System Telephone Features 31620-056002704. Press # to hear the next number or press * to return to the Priority Ca

32 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270• The voice prompt announces the list, speaks the first number and prompts

Sipura SPA-841 Telephone User Guide System Telephone Features 33620-05600270The Selective Caller List is a list of up to ten codes. Each cost must be

34 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270Answering Privacy Guard CallOnce a caller has entered an access code or re

Sipura SPA-841 Telephone User Guide System Telephone Features 35620-05600270Managing the Access CodeYour 3-digit Access Code is managed using the keyp

36 System Telephone Features Sipura SPA-841 Telephone User Guide620-056002703. Press 4 to add numbers to the Selective Call List.4. Enter the number b

Sipura SPA-841 Telephone User Guide System Telephone Features 37620-05600270d. Press # to delete the entry or * to exit without saving.e. Select a men

38 System Telephone Features Sipura SPA-841 Telephone User Guide620-05600270Selective Call Forward is managed through a menu of commands activated by

iiSpeakerphone Troubleshooting ... 113 System Telephone FeaturesFeature Activation Digit...

Sipura SPA-841 Telephone User Guide System Telephone Features 39620-05600270Identifying the Forwarding Destination Number1. Press *63 or *83.2. Press

40 System Telephone Features Sipura SPA-841 Telephone User Guide620-056002707. Select another menu item or hang up.Deleting Forwarded Phone Numbers1.

Sipura SPA-841 Telephone User Guide System Telephone Features 41620-0560027015. Press 3 to immediately delete all member numbers.The voice prompt anno

42 System Telephone Features Sipura SPA-841 Telephone User Guide620-056002703. Press the select soft key below the phone display.4. Use the up and dow

Sipura SPA-841 Telephone User Guide System Telephone Features 43620-05600270TransferUse this feature to transfer a call to another number. See also “B

44 System Telephone Features Sipura SPA-841 Telephone User Guide620-056002702. Dial the number to which you want to transfer the call and press the di

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 45620-05600270Chapter 4Voice Mail Features (Default Menu)You can access the voi

46 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-05600270NOTE: If you are listening to the introductory message and you pr

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 47620-056002704 Name greeting5 Replace personal greetings with default greeting

48 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-05600270NOTE: Occassionally a return receipt may be returned without the

iiiCall Waiting with Caller ID... 26Call Waiting with ID Manager ...

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 49620-056002703. Enter your password (if required).4. If you have new voice mai

50 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-056002704. Enter your numeric password, followed by the # key. NOTE: If y

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 51620-056002705. Select “open the file” on the dialog box that appears to play

52 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-05600270Composing Messages before SendingThe compose feature of the voice

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 53620-05600270Marking a Message as UrgentTo mark a message as urgent, which pla

54 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-05600270Zeroing Out to a Custom OperatorWhen callers reach your voice mai

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 55620-05600270Replaying a MessageTo replay a voice mail message, press 7.Saving

56 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-05600270• Press 1 to forward the message.• Press 2 to change the introduc

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 57620-056002702. Dial the extension number. You hear a greeting and voice promp

58 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-056002701. Access the voice mail system.2. Press 4 from the main voice ma

ivDeleting Forwarded Phone Numbers ... 40Speed Dial...

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 59620-05600270Subject: Voice Mail from calling party Body: the text entered by

60 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-056002709. Press the # key again.TIP: A group can be created without any

Sipura SPA-841 Telephone User Guide Voice Mail Features (Default Menu) 61620-05600270• The extension number you entered is played back to you for conf

62 Voice Mail Features (Default Menu) Sipura SPA-841 Telephone User Guide620-05600270Deleting a Group1. Access the voice mail system.2. Press 6 for di

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 63620-05600270Chapter 5Voice Mail Features (Option A Menu)You can access the v

64 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-056002708 Hear or change custom operator number(Not supported for stand-

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 65620-05600270Fast Forward NA NAFast Forward to end NA NANext # # NAPause/Unpa

66 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-056002702 Do Not Disturb greeting3 Busy greeting4 Name greeting5 Replace

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 67620-05600270NOTE: Occassionally a return receipt may be returned without the

68 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-056002704. If you have new voice mail, the messages are identified and p

vDialing Back a Caller... 56Sending a Message Directly to an Extension...

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 69620-056002704. Enter your numeric password, followed by the # key. NOTE: If

70 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-056002705. Select “open the file” on the dialog box that appears to play

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 71620-05600270Composing Messages before SendingThe compose feature of the voic

72 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-05600270Marking a Message as UrgentTo mark a message as urgent, which pl

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 73620-05600270Zeroing Out to a Custom OperatorWhen callers reach your voice ma

74 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-05600270Replaying a MessageTo replay a voice mail message, press 4.Savin

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 75620-05600270b. Press # to accept the message. 4. Choose one of the following

76 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-056002701. Dial 577 (or the code provided by your system administrator)

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 77620-05600270Listening to Your GreetingsYou may want to check your personaliz

78 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-05600270enter digits at the prompt, the system acts like you never answe

viSkipping the Mail Menu to Hear Messages... 72Returning to the Auto Attendant or Operator...

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 79620-056002705. Press # to confirm or * to cancel.6. Enter the extension numb

80 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-05600270Add a Member to the GroupIf you pressed 2 to add a distribution

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option A Menu) 81620-056002703. Press the # sign.NOTE: To delete group (corporate or company)

82 Voice Mail Features (Option A Menu) Sipura SPA-841 Telephone User Guide620-05600270

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 83620-05600270Chapter 6Voice Mail Features (Option B Menu)You can access the v

84 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-05600270Table 18: Voicemail Message ControlsFeature Before Mail MessageA

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 85620-05600270NOTE: Occassionally a return receipt may be returned without the

86 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-05600270Accessing Your Voice MailYou can access your voice mailbox from

Sipura SPA-841 Telephone User Guide Voice Mail Features (Option B Menu) 87620-05600270…from any other internal phone1. Dial 555 (or the code provided

88 Voice Mail Features (Option B Menu) Sipura SPA-841 Telephone User Guide620-056002702. Wait for your phone to forward to your voice mail mailbox.3.